Products
What employee does your business need?
Hire for profit and quality of service—not for “AI features”. Each role owns a real job: answering calls, handling support, or turning form fills into booked conversations. No software to learn. No IT department.
Your first three hires
The MVP team
Three named employees. Each owns one job. Together they cover the highest-leakage parts of your front door.
MVP employee
Olivia
INBOUND AI RECEPTIONIST
Answers every call with a warm, human sound—never puts a customer on hold.
How Olivia increases profit
Protects revenue that dies on voicemail: more booked jobs, fewer missed emergencies, marketing spend that still works after hours.
How she raises quality of service
Every caller gets a consistent, professional front desk—same standard at 7am and 7pm, without a rushed or frustrated human on the line.
What you get when you hire her
- No more missed-call black holes during jobs, lunch, or after hours
- More appointments booked while caller intent is still high
- Hours back every week—you’re not chained to the phone
- Callers feel taken care of, even when you’re slammed
- Call-by-call summaries: who called, why, outcome, and next step
- End-of-day and end-of-week digests of her actions and clients she touched—so you always know what happened on your line
Olivia works the front desk. You run the business.
MVP employee
Kara
CLIENT SUPPORT AGENT
Your after-the-sale partner—answers client questions, works open issues, and keeps your team in the loop.
How Kara increases profit
Cuts repeat “just checking” load and lost customers after the sale—retention and referrals climb when support feels instant and competent.
How she raises quality of service
Clients get accurate, calm answers every time. Your team gets clean tickets with full context—not angry voicemails and half-stories.
What you get when you hire her
- Instant answers to common client questions—hours, status, how-to, policies—without pulling you off a job
- Fewer repeat “just checking in” calls and messages clogging your day
- Clean tickets when work is needed: who, what, urgency, and history in one place
- Your staff gets informed updates instead of half-stories from frustrated clients
- Smart escalation—complex or upset clients reach a person with full context, not a cold transfer
- Consistent tone and accuracy so clients trust every interaction
Kara handles the questions. You handle the work only you can do.
MVP employee
Adeline
WEBSITE FORM RECEPTIONIST
Turns website form fills into warm conversations—and real time on your calendar.
How Adeline increases profit
Speed-to-lead wins deals. Form traffic becomes booked conversations instead of cold leads for whoever called first.
How she raises quality of service
Visitors feel pursued professionally—not ignored. You show up to meetings already briefed on what they care about.
What you get when you hire her
- Speed-to-lead that wins—callers and form-fillers hear from you while interest is hot
- Fewer cold leads going to competitors who answered first
- Qualified conversations: intent and fit before you invest your time
- Real calendar bookings, not “we’ll get back to you” black holes
- You and the visitor both get clear email confirmations
- Works while you’re on a job, after hours, or on the weekend
Adeline works the form. You show up ready for the right conversations.
One team
How the three work together
They are not three isolated tools. They are a small AI team that covers the entire front door—so nothing slips through cracks.
Olivia
Receptionist · Owns the phone
Answering every call. Booking jobs. Filtering spam. Only escalating when a person is needed.
Kara
Support · Owns post-sale communication
Answering client questions, resolving routine requests, opening clean tickets. Keeping customers from calling again.
Adeline
Web Form · Owns website form leads
Captures the lead, calls within minutes, qualifies, books personalized calls. Speed-to-lead that wins.
Together they cover calls, follow-ups, and web leads—the three areas where operators lose the most money and customer trust.
How it works
Integrating AI—built for operators, not engineers
No code. No IT department. No six-week onboarding. Just connect what you already use and go live.
What you connect
- Phone number (we handle call forwarding)
- Calendar (Google, Outlook, Apple)
- Website forms
- Optional: Slack or notification channels
What you provide
- Business hours and service area
- List of services and pricing basics
- Common questions and policies
- How you want urgent vs. routine handled
What Muse handles
Time to live
Day 1
Setup
You connect your phone, calendar, and website form. We configure everything.
Days 1–3
Training
Muse learns your business rules, questions, and policies. You review tone.
Days 3–5
Go live
Olivia answers. Kara handles support. Adeline works your forms. All running.
Aim for live in hours or days, not weeks. No coding required. Minimal ongoing management—just review digests and adjust as your business grows.
Roles in the pipeline
These are not part of the current lineup. They are optional future roles—clearly marked, never mixed into today's story.
Finance Assistance Agent
FINANCE ASSISTANCE
Help with invoices, follow-ups, and money conversations that keep cash moving—without turning you into a full-time bookkeeper.
Marketing Team
THREE AGENTS · ONE MARKETING DESK
A coordinated set of AI employees that plan, create, and follow through on marketing work for your business—so growth isn’t a second full-time job.
Three agents work together as your marketing desk.
Sales Team
THREE AGENTS · SELLING FOR YOUR BUSINESS
Outbound and follow-up that fills the pipeline for your products and services—while you deliver the work only you can do.
Three agents make sales for the subscriber’s business.
Start with one. Scale to three.
Hire your first AI employee today. Add the others when you are ready. Or talk with Muse live to see what fits your business.